Health & Wellbeing

Employee Assistance Program (EAP)

HMH’s Employee Assistance Program (EAP) provides team members with confidential support for both everyday challenges and more serious problems. Counselors and other specialists can help you and your family members with child and eldercare support, parenting and family issues, relationship troubles, workplace problems or conflicts, living with chronic conditions, and more.


The Convenient Care NOW telemedicine app offers no-cost video visits with board-certified physicians for all benefits-eligible HMH team members and their dependents. Start an on-demand video visit 24/7 with the Convenient Care NOW app for treatment of common conditions like cold & flu, fevers, sinus infections, rashes, hives, allergies, UTIs, pink eye and more.

  • Video visits via your computer, smartphone, or tablet in 10 minutes or less
  • Peace of mind when your doctor’s office is closed
  • Great resource for dependent college students or when traveling

Benefit Advocate Center

Benefit programs are complex and can be difficult to understand. That’s why we have engaged outside experts who specialize in understanding the technical nature of benefits and how to work with our benefit partners on your behalf. The Benefit Advocate Center can help you with explanation of benefits, insurance contact information, prescription and pharmacy resources, and general policy questions.

Team Member Support & Navigation Line

Caring and confidential help is available 24/7 by dialing 844-642-2665. Let our professionals take the guesswork out determining the best resources to support you!

  • This new resource can support you if you are having difficulty coping with the anxiety and hardships each day may bring.
  • Staffed by Behavioral Health professionals from across our network, this resource can connect you with the caring and confidential support you need.
  • You can receive immediate help during a crisis and get connected with additional resources.

Subject to union negotiations. We are required by law to deal with the unions on behalf of unionized team members, and we will continue to do so. We will only negotiate with the unions, not with individual unionized team members.