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Leader List: February 3, 2020

Leader List: February 3, 2020

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1. REMINDER: Performance Evaluations Due This Thursday, February 6

Please note that ALL performance evaluations are due to be submitted by leaders to the Executive Review step by end of day this Thursday, February 6.

No performance discussions should be held at this point. Performance discussions occur after Executive Review, from Monday, March 9 through Friday, May 1.

We’ll continue to communicate updates and post any new information on TeamHMH/Performance Management as it becomes available.

Please note: This information is not applicable to the following populations: Physicians, Carrier Clinic, Alert/Statewide, Majestic and Quality Care Management. Physicians will receive their 2019 performance process/timeline in the near future.

2. Novel Coronavirus Communication

As we continue our preparedness in response to the novel coronavirus, it is important to keep team members, including those without HMH email, accurately informed. Please ensure you team is aware of the protocol for team members, employed physicians and volunteers returning from China that was communicated last week. Additional information can be found on The Exchange.

3. Accounts Payable Special Handling Requests

There has been an increase in the number of special handling requests directly sent to Accounting to manually attach the customers’ invoice with each payment. PLEASE NOTE: Each HMH Accounts Payable check includes a remittance portion that lists the vendor’s invoice number, invoice date and comment field to properly apply the payment. Attaching an invoice, when not requested by the vendor, delays the check payment process. Please be sure you and your team use the special handling request option when needed.

4. REMINDER: New Learning Management System (LMS) Launches Monday, February 10

The network’s new Learning Management System (LMS), Learning, will launch in MySuccess on Monday, February 10. All entities across the network will be included with the exception of Carrier (as they are not yet in PeopleSoft). Education about the new system that will be available on TeamHMH.com will include:

  • A quick reference guide
  • A quick video
  • FAQs

Presentations at hospital site leadership meetings and team member open labs across the hospitals are also in the process of being scheduled for the new LMS – watch for more details. Please email LearningAndDevelopment@hmhn.org if you have any questions.

5. HMH Celebrates African American History Month

During the month of February, HMH is celebrating African American History Month with activities and celebrations being scheduled throughout the network; dates and times will be advertised through fliers, Pulse, The Exchange and ONE. Click here for more information.

6. REMINDER: Epic Maintenance Downtime – February 9, 2020

There will be an Epic Downtime from 12:01 a.m. to 4:30 a.m. Sunday, February 9, to relocate the Epic servers. For complete details, click here. Also, there is an Epic Upgrade/Downtime scheduled for Feb. 22. Application-specific educational materials are available on the Epic Learning Home Dashboard and on the Epic Resource Center. For complete details, click here.

7. This Week’s Team Huddle Question

As you huddle with your team this week, ask them to share an example of an exceptional service they’ve seen in the past month. What happened and why did this event stay with them?

View the newsletter here.

Leader List: January 27, 2020

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1. Novel Coronavirus: What You Need to Know

We continue to remain vigilant in the wake of China’s novel (new) coronavirus outbreak. This respiratory illness can cause illness that ranges from mild flu-like illness to severe pneumonia. For reminders on how to screen for and handle suspected cases as well as a Novel Coronavirus Alert Flyer, please click here.

2. Tuitition Assistance Program Update

Click here to read about the enhancements that have been made to the harmonized Hackensack Meridian Health Tuition Assistance Program.

3. PTO Drawdown Bank Reminder

HMH transitioned multiple PTO plans across the Network to PeopleSoft effective April 1, 2019 and established the PTO Draw Down Bank for team members’ frozen PTO hours. There is a draw-down schedule based on the number of hours team members have in their PTO Drawdown Bank. The first expiration date for Draw Down hours is quickly approaching. If team members have 80 or less PTO hours credited to their Draw Down bank effective March 23, 2019, they must use those hours before April 1, 2020. Any hours that are not used by this deadline will expire and can no longer be used or paid out should they leave HMH.

4. New Learning Management System (LMS) Launches Monday, February 10

The network’s new Learning Management System (LMS), Learning, will launch in MySuccess on Monday, February 10. All entities across the network will be included with the exception of Carrier (as they are not yet in PeopleSoft). Education about the new system that will be available on TeamHMH.com will include:

  • A quick reference guide
  • A quick video
  • FAQs

Presentations at hospital site leadership meetings and team member open labs across the hospitals are also in the process of being scheduled for the new LMS — watch for more details. Please email LearningAndDevelopment@hmhn.org if you have any questions.

5. Important EPIC Action Alerts:

Please click here for important information regarding upcoming EPIC upgrade/downtime (Feb. 22), maintenance downtime (Feb. 9) and training registration for Central and South regions.

6. Reminder: New Platform to Enter Expenses Launching March 1 – TRAINING AVAILABLE

Beginning March 1, PeopleSoft Expenses will replace ExpensAble as the platform to submit expenses. Approvers will have until April 1 to review & approve any pending reports. You will be able to access the new tool through MyWay-PeopleSoft/Self Service.

Training classes are being held in various locations throughout the network and will cover the following topics:

  • Submit online travel request through PeopleSoft Expenses
  • Electronic approval for travel requests & expense reports via PeopleSoft workflow
  • Travel & expense policy
  • Taxable expense policy
  • Mobile applications

Please click here to view the schedule of training classes.

UPK videos will be available for employees who aren’t able to attend any of the scheduled training sessions.

QUESTIONS: Please contact the accounts payable customer service team at 833-836-0011 or email accountspayable@hmhn.org.

7. HMH Celebrates African American History Month

During the month of February, HMH will celebrate African American History Month with activities and celebrations being scheduled throughout the network; dates and times will be advertised through fliers, Pulse, The Exchange and ONE. Click here for more information.

8. Appreciative Inquiry:

As you huddle with your team this week, let’s focus on one of the ways we can appreciate each other: how do people around you manage to make you smile?

View the newsletter here.

Leader List: January 20, 2020

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1. Get Ready for 2020 Goal Setting

Goal setting for 2020 is right around the corner! This is an essential organizational process that helps ensure we achieve that many ambitious objectives we have this year. To ensure alignment, leaders should look for guidance from their executive leaders, who may wish to cascade consistent goals. Additional guidance or requirements may also be provided by hospital or division leaders.

While the 2020 Goal Plan in MySuccess is not open yet, it’s not too early to be thinking about which goals you would like to work towards in 2020. Look for more details including the goal-setting timeline and guidance, links to webinars, details about library goals and other resources — coming soon!

Reminder – Thursday, February 6 is the deadline for all performance evaluations to be submitted to the Executive Review step.

2. New Platform to Enter Expenses Launching March 1 – TRAINING AVAILABLE

Beginning March 1, PeopleSoft Expenses will replace ExpensAble as the platform to submit expenses. Team members will be able to access the tool through MyWay-PeopleSoft/Self Service. Training classes are being held in various locations throughout the network and will cover the following topics:

  • Submit online travel request
  • Electronic approval for travel requests & expense reports
  • Travel & expense policy
  • Taxable expense policy
  • Mobile applications

Please click here to view the schedule of training classes.

QUESTIONS: Please contact the accounts payable customer service team at 833-836-0011 or email accountspayable@hmhn.org

3. Great Place to Work Technical Training Available


An additional technical training session about the Great Place to Work Emprising system has been scheduled for the following date:

Wednesday, January 22 – 3:00 p.m. – 4:00 p.m.

Join the Zoom Meeting at https://greatplacetowork.zoom.us/j/132333013

Meeting ID: 132 333 013

You can also access a recorded session and a corresponding slide deck on TeamHMH.com.

4. Your Input Is Needed: Help Harmonize Uniforms at HMH!

 

Back in November, an Xperience Innovation Café at NJIT was held to begin our journey to harmonize uniforms across the network, a project that will continue throughout 2020. Team member input is vital for this initiative. Therefore, we have asked two of the vendors with the highest rating from the XIC, to come back and visit the various sites so that team members can see and touch their products, and find out about the various options available.

Please click here to see the schedule of uniform vendor visits. We have also developed FAQs in the event your team members have any questions about this initiative.

We will also provide Virtual Vendor Sessions where team members will be able to review a short presentation and provide virtual feedback! Watch for more details in early February.

5. Appreciative Inquiry:

As you huddle with your team this week, let’s continue to focus your appreciative inquiry on communication. What three small changes could you and your co-workers make to increase open and honest communication within your team?

View the newsletter here.

Leader List: January 13, 2020

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1. REMINDER: Self-Evaluation Due January 16

Self-evaluations are due on Thursday, January 16. Please encourage your team to gather documentation related to their 2019 performance and accomplishments, and complete their self-evaluations in MySuccess

January 16: Self-evaluations due

January 17: Executives’ performance evaluations due to be submitted to Executive Review step

February 6: All performance evaluations due to be submitted to Executive Review step

We will continue to communicate updates and post any new information on TeamHMH/Performance Management as it becomes available.

Please note: This information is not applicable to the following populations: Physicians, Carrier Clinic, Alert/Statewide, Majestic and Quality Care Management. Physicians will receive their 2019 performance process/timeline in the near future.

2. Training Available – Great Place to Work Emprising System

Online technical training sessions about the Great Place to Work Emprising system have been scheduled for leaders in conjunction with the release of the 2019 Trust Index Survey results.

Tuesday, January 14 – 1:00 p.m. – 2:00 p.m.
Join the Zoom Meeting – Meeting ID: 130 461 466

Sessions will be recorded and available on TeamHMH under Resources/For Leaders. As an additional resource, the 2018 survey training session is also available if you need a quick refresher  – click here.

3. Team Huddle Launches Today

As part of our ongoing efforts to improve the team member experience, Team Huddle will launch today as a network-wide initiative to help you consistently listen and connect with your team on a daily basis. The huddle format is designed to be quick (7 minutes or less), consistent and convenient for sharing team priorities, news and recognition with your team. You can find an effective framework and resources for your huddles on the new Team Huddle Resource Center on TeamHMH.com, with links to existing communication vehicles such as The Leader List, ONE, Pulse, Wambi, etc. Beginning today, the Leader List will include an Appreciative Inquiry question to include in a Team Huddle (see item #7 below).

Team Huddles are also the focus of the 2nd Healthy Competition challenge. Encourage team members to submit photos of daily Team Huddles in order to earn points towards the HMH Cup event this year. Additional details are available in the updated Healthy Competition Playbook – see Challenge #2.

4. Quadruple Aim Councils in the Spotlight at January 23 XIC 

There is no shortage of creativity or inventive ideas from team members. Whether it’s a process improvement idea or how to enhance the patient experience, our Quadruple Aim Council teams have created a pathway for these ideas to come to life. Join us at our next Xperience Innovation Cafe (XIC) on Thursday, January 23 for the “Quadruple Aim Showcase: Sharing Lessons Learned & Recognizing Achievements”. The XIC will be held from 10:00 a.m. to 2:30 p.m. at the HMH Innovation Center at NJIT in Newark – bus transportation is available.

5. Log In to Wambi in January to Receive an Award 

All team members who log in to the Wambi Recognition platform at hmhwambi.com during the month of January will receive an Award worth 75 pecks. The site with the highest log in rate at the end of the month will receive an additional 100 pecks for the entire site.

 

6. Join Tackle Kids Cancer at the NYC Half Marathon on Sunday, March 15 

Tackle Kids Cancer has charity spots in the upcoming United Airlines NYC Half Marathon and would love to have HMH team members join! Spots are open to team members or their family and friends.

Team benefits include guaranteed race entry, free race registration, help to navigate race logistics, nutrition & training tips, running shirt and more. Please note, there is a required fundraising minimum set by NYRR. To learn more or join our team, please email Lauren Willis at Lauren.Willis@HMHN.ORG or call 551-996-3573.

7. Appreciative Inquiry:

As you huddle with your team this week, focus your appreciative inquiry on communication. What does great communication look like here and how can our huddle support that?

View the newsletter here.

Leader List: January 6, 2020

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1. Mandatory Flu Vaccination Policy – TODAY is the last day for compliance

Today is the last day for team members to comply with the Mandatory Flu Vaccination Policy or be placed off duty for being non-compliant. Because there is still no access to the “Leader Look Up” in the Flu Resource Center, please click the links to view the updated list of team members with NO DATA by region:

Beginning tomorrow, Tuesday, January 7, any team member who has not received an influenza vaccine or an approved exemption will be considered non-compliant according to the Mandatory Flu Vaccination Policy. Please see these guidelines to follow in the event you have any team members who are non-compliant.

2. Self-Evaluation Deadline Extended to January 16

The deadline for completing self-evaluations has been extended from Thursday, January 9 to Thursday, January 16. Please see the timeline below and encourage your team to gather documentation related to their 2019 performance and accomplishments, and complete their self-evaluations in MySuccess by the due date.

January 16: Self-evaluations due

January 17: Executives’ performance evaluations due to be submitted to Executive Review step

February 6: All performance evaluations due to be submitted to Executive Review step

We will continue to communicate updates and post any new information on TeamHMH/Performance Management as it becomes available.

Please note: This information is not applicable to the following populations: Physicians, Carrier Clinic, Alert/Statewide, Majestic and Quality Care Management. Physicians will receive their 2019 performance process/timeline in the near future.

3. Training Available – Great Place to Work Emprising System

Two online technical training sessions about the Great Place to Work Emprising system have been scheduled for leaders in conjunction with the release of the 2019 Trust Index Survey results. The following sessions are available:

Friday, January 10 – 12:00 p.m. – 1:00 p.m.
Join the Zoom Meeting – Meeting ID: 839 003 299

Tuesday, January 14 – 1:00 p.m. – 2:00 p.m.
Join the Zoom Meeting – Meeting ID: 130 461 466

The sessions will also be recorded and available on TeamHMH under Resources/For Leaders. The 2018 survey training session is also available if you need a quick refresher  – click here.

4. New Team Huddle Launches on January 13

As part of our ongoing efforts to improve the team member experience, Team Huddle will launch on Monday, January 13 as a network-wide initiative for you to consistently listen and connect with your team on a daily basis. The request to huddle from our team members came through loud and clear in such forums as the May 2019 Pulse survey, frontline breakfast meetings and the recent Connect to Create summit.

The huddle format is designed to be quick (7 minutes or less), consistent and convenient for sharing team priorities, news and recognition with your team. You can find an effective framework and resources for your huddles on the new Team Huddle Resource Center on TeamHMH.com, with links to existing communication vehicles such as The Leader List, ONE, Pulse, Wambi, etc. Also going forward, each Leader List will include an Appreciative Inquiry question to include in a Team Huddle.

Team Huddles will also be the focus of the 2nd Healthy Competition challenge beginning on January 13, when team members will be encouraged to submit photos of their daily Team Huddles in order to earn points towards the HMH Cup event this year. Additional details are available in the updated Healthy Competition Playbook – see Challenge #2.

5. Policy Update – Absenteeism, Lateness, Dispute Resolution, and Guidelines for Cooperation and Discipline 

Please be advised the integrated policies for Absenteeism and Lateness, Dispute Resolution, and Guidelines for Cooperation and Discipline are currently in effect.  Please check with your site HR Teams so they can provide education to you as a leader.  As an FYI, the Work and Meal Breaks Policy has been deferred to February 1, 2020.

6. Log In to Wambi in January to Receive an Award 

All team members who log in to the Wambi Recognition platform at hmhwambi.com during the month of January will receive an Award worth 75 pecks. The site with the highest log in rate at the end of the month will receive an additional 100 pecks for the entire site.

7. All Epic Users Need to Complete Survey

To assist the Epic team in identifying common perceptions and general application feedback, we are asking all Epic users to complete a short survey. Results will be used to inform 2020 application projects. The survey takes 5-10 minutes to complete and will be available to complete until 8 am Thursday, January 16.  Complete the survey today by clicking on this link.

View the newsletter here.

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Subject to union negotiations. We are required by law to deal with the unions on behalf of unionized team members, and we will continue to do so. We will only negotiate with the unions, not with individual unionized team members.
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